Pacifica Case Study
What is Pacifica
A community of support focusing on holistic and personalized solutions to help individuals navigate the changes in their lives.
Who Is Using the App?
While phones are not permitted while individuals are staying at the centre, the app is tremendously important in the pre-engagement, continuing care and alumni phases.
Why the App Helps
The app uses the language, branding and resources that are woven throughout the experience at Pacifica. Even though the app user is away from the Centre, they are connected to resiliency tools, resources such as meetings and contact info and opportunities to give back and stay connected with the Centre.
The Bookmark feature allows an individual to save the items that are most relevant to them (eg a reminder about meditation, or a nature walk that they want to explore) and to adjust their bookmarks as they see fit.
Push Notifications allow the Centre to connect with the community throughout the year (eg sending messages of support over the holiday period or before a community event).
The Apps Canada team helps Pacifica at every step, and provides self-serve tools to make it easy to update and modify all content on the app
Summary
This digital Buddy allows individuals to feel connected to the phases of recovery and to support them in healthy choices as they move forward.
